About Us

Specialized in outpatient rehabilitative services

We provide a comprehensive range of therapeutic vocational day treatment

MARC Therapies helps people recovering from brain injury, spinal cord injury, severe orthopedic injury and limb loss, neurological disorders, or neuropsychiatric conditions, in a community integrated model of care. We primarily serve adults but may occasionally serve older adolescents or minors who are at least 16 years of age and who may not have access to a specialty pediatric rehabilitation program best suited to their specific service needs.

Charlie Norwood

Program Manager, Operational Specialist

Vocational Associates

MARC Therapies VA’s are served within a specialized facility structured to accommodate their individual needs. VAs are assisted to maintain health and safety, and to develop a productive structured daily routine designed to improve functional participation in a vocational setting. Therapeutic and habilitative activities vary in scope and focus, but may include educational, pre-vocational, vocational, enclave, cognitive remediation, recreational, artistic, participative groups, and physical exercise.

MARC Therapies

Vocational Associates Handbook

Clinical staff are licensed and certified to provide services in each specialty service area. Job Coach Staff provide supervision, assist with daily activities and functional skill development, provide specialized treatment and rehabilitation services according to individualized programs. Job Coach Staff must have a high school diploma and successfully complete established MARC training. Job Coach Staff also complete training related to the individual participant’s service needs.

  • Executive Director
  • Vocational Program Manager
  • Occupational Therapist
  • Quality Improvement Manager
  • Vocational Job Coach
  • Administrative Assistant
  • Human Resource Generalist

MARC elicits feedback from all stakeholders (VA’s, families, agencies, employees, externals) to refine ongoing staff education and training priorities and to improve training regimens. Additional training needs often emerge during clinical team meetings, continuous quality improvement or other administrative meetings.

All staff are expected to complete a new hire orientation with additional trainings provided via the New Hire Orientation binder. Clinical and professional, or staff with special certifications or licenses, are required to maintain on-going continuing education credit requirements.

All staff receives a minimum of 40 hours employee orientation that includes a mentoring process and formal training in:

  • MARC Fundamentals Training including individual rights, and person-centered treatment planning
  • Abuse and Neglect Training
  • OSHA training including Infection Control/Universal Precautions/Blood Borne Pathogens
  • Safety and Hazard Communication
  • Emergency Procedures (fire, disaster, etc.)
  • CPI (Crisis Prevention Institute) or NAPPI (Non-Averse Physical and Psychological Intervention) which includes prevention of and management of disruptive behaviors
  • CPR & First Aid
  • Health and Medical Issues - including seizure disorder, skin integrity, swallowing disorders, diabetes overview, spinal cord dysfunction, oxygen use, etc.
  • Transfer/Body Mechanics Training
  • HIPPA/Confidentiality
  • Code of Conduct
  • Person Served Rights/Responsibilities
  • EE Injury Accident and Incident Reporting
  • Person Served Incident Reporting
  • Medication Administration Training – simulated med pass training
  • Workplace Violence Prevention Training
  • Employee Harassment Training
  • Suicide Prevention
  • Professional Boundaries
  • Basic Brain Injury 101
  • Cultural Diversity
  • Safe Handling Techniques
  • Safe Food Handling
  • Safe Drivers Training

Employment decisions are based on merit, qualifications, abilities, and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. MARC complies with the law regarding reasonable accommodation for employees with disabilities.

Administrative and program management personnel ensure consistency and quality of services and efficiency of support operations. All staff must pass criminal background checks prior to employment. Job Descriptions, including performance, experience, and training requirements, are available for all positions within MARC and provided to staff at time of application.

Hours of Operation

MARC maintains standard business hours, Monday – Friday from 8:00 a.m. to 4:00 p.m. Administrative and key clinical staff are available 24 hours per day for emergencies. During the times when an administrator is not within the environment of the program and an emergency arises, an on-call system is in place. Staff are trained on emergency protocol and procedures during new hire orientation and annually.