About MARC
At MARC Therapies, we believe in the power of community and purpose. Our story is rooted in creating a safe, respectful space where individuals can grow, connect, and thrive through meaningful work.
Mission Statement
Our mission at MARC is to use actual work activities as therapy in the belief that having an occupation is a basic human activity essential for health and the healing process. Therapeutic work activity must embody the characteristics of purposefulness, challenge, accomplishment and the satisfaction that makes up every occupation.
-Charlie Norwood, Program Manager & Operations
Scope of Care
Specialized in Outpatient Rehabilitative Services
MARC Therapies provides a comprehensive range of therapeutic vocational day treatment for adults recovering from brain injury based on a community integrated model of care.
Dignity Through Daily Routines
Vocational Associates
MARC Therapies Vocational Associates are served within a specialized facility structured to accommodate their individual needs. VAs are assisted to maintain health and safety and to develop a productive structured daily routine designed to improve functional participation in a vocational setting. Therapeutic and habilitative activities vary in scope and focus, but may include educational, pre-vocational, vocational, enclave, cognitive remediation, recreational, artistic, participative groups, and physical exercise.
Additional Information
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Clinical staff are licensed and certified to provide services in each specialty service area. Job Coach Staff:
Provide supervision and assist with daily activities and functional skill development, provide specialized treatment and rehabilitation services according to individualized programs.
Must have a high school diploma and successfully complete established MARC training.
Must complete training related to the individual participant service needs.
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MARC elicits feedback from all stakeholders (VA’s, families, agencies, employees, externals) to refine ongoing staff education and training priorities and to improve training regimens. Additional training needs often emerge during clinical team meetings, continuous quality improvement or other administrative meetings.
All staff are expected to complete a new hire orientation with additional trainings provided via the New Hire Orientation binder. Clinical and professional, or staff with special certifications or licenses, are required to maintain on-going continuing education credit requirements.
All staff receives a minimum of 40 hours employee orientation that includes a mentoring process and formal training in:
MARC Fundamentals Training including individual rights, and person-centered treatment planning
Abuse and Neglect Training
OSHA training including Infection Control/Universal Precautions/Blood Borne Pathogens
Safety and Hazard Communication
Emergency Procedures (fire, disaster, etc.)
CPI (Crisis Prevention Institute) or NAPPI (Non-Averse Physical and Psychological Intervention) which includes prevention of and management of disruptive behaviors
CPR & First Aid
Health and Medical Issues - including seizure disorder, skin integrity, swallowing disorders, diabetes overview, spinal cord dysfunction, oxygen use, etc.
Transfer/Body Mechanics Training
HIPPA/Confidentiality
Code of Conduct
Person Served Rights/Responsibilities
EE Injury Accident and Incident Reporting
Person Served Incident Reporting
Medication Administration Training – simulated med pass training
Workplace Violence Prevention Training
Employee Harassment Training
Suicide Prevention
Professional Boundaries
Basic Brain Injury 101
Cultural Diversity
Safe Handling Techniques
Safe Food Handling
Safe Drivers Training
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Employment decisions are based on merit, qualifications, abilities, and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. MARC complies with the law regarding reasonable accommodation for employees with disabilities.
Administrative and program management personnel ensure consistency and quality of services and efficiency of support operations. All staff must pass criminal background checks prior to employment. Job Descriptions, including performance, experience, and training requirements, are available for all positions within MARC and provided to staff at time of application.
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MARC maintains standard business hours, Monday — Friday from 8:00am-4:00pm. Administrative and key clinical staff are available 24 hours per day for emergencies. During the times when an administrator is not within the environment of the program and an emergency arises, an on-call system is in place. Staff are trained on emergency protocol and procedures annually and during new hire orientation.